Who we are
This privacy policy describes how the information you provide to us via WhatsApp, phone calls, or email is protected. We are committed to ensuring the security and privacy of your data. The personal information we request from you via WhatsApp is used exclusively in accordance with the terms of this document.
It is important for you to know that this policy may be updated over time, so we recommend that you review it periodically to be aware of any changes.
Information collected
On our website, we may collect personal information via WhatsApp, such as your name, email address, and demographic data, for the purpose of following up on information required for a viewing or closing of the property.
Use of Information
We use the information you provide to provide you with the best possible service. This includes maintaining a record of our clients and potential tenants. We may also occasionally send you emails with special offers, announcements of new property opportunities for sale or rent, and other information we consider relevant to you. These emails will be sent to the address you provide via WhatsApp or in person, and you can unsubscribe at any time.
Tu seguridad de datos es nuestra prioridad. Your data security is our priority. We employ cutting-edge, constantly updated security technology to thwart any attempt to unauthorizedly access your information.
Cookies
To improve your experience, we use cookies. A cookie is a small file that, with your permission, is stored on your device. cookies. Una cookie es un pequeño archivo que, con tu permiso, se almacena en tu dispositivo.
Its main purpose is to understand how you use our site (such as which pages you visit and how often) so we can personalize and make it more functional. This information is purely statistical and is deleted after the analysis.
Queremos ser claros: una cookie nunca We want to be clear: a cookie never gives us access to your computer or your personal data without your explicit consent.
You can control cookies in your browser; you can accept them (as most browsers do by default) or reject them. Please note that blocking cookies may limit some site functionality.
Embedded content from other websites
You'll find external links (to other websites) on our site. When you click on them and leave our domain, please be aware that our control over the protection of your information ends there. For this reason, we are not responsible for the security or privacy of your data on these third-party sites. We suggest you always review the privacy policies of these other sites. enlaces externos (a otras páginas web). Al hacer clic en ellos y salir de nuestro dominio, debes saber que nuestro control sobre la protección de tu información termina ahí. Por esta razón, no nos hacemos responsables por la seguridad ni la privacidad de tus datos en esos sitios de terceros. Te sugerimos encarecidamente revisar siempre las políticas de privacidad de esas otras páginas.
Who we share your data with
Solo compartimos tus datos personales con terceros cuando es estrictamente necesario We share your personal data with third parties when strictly necessary to provide our services or to comply with a legal obligation.
This includes:
- Proveedores de servicios: Service Providers: Companies that help us with essential functions such as web hosting, payment processing, email delivery, or data analytics. These partners are contractually obligated to keep your information confidential and use it only for the purposes specified.
- Autoridades legales: Compartiremos tus datos si estamos legalmente obligados a hacerlo, por ejemplo, en respuesta a una orden judicial, una solicitud gubernamental o para proteger nuestros derechos legales.
- Terceros con tu consentimiento: En cualquier otro caso de transferencia de datos, solicitaremos tu consentimiento explícito antes de compartir tu información.”
How long we retain your data
Conservamos tus datos personales solo durante el tiempo que sea necesario We retain your personal data only as long as necessary to comply with the purposes for which it was collected, as described in this policy, or to comply with our legal and tax obligations.
The criteria we use to determine the retention period include
- Validity of the contractual relationship: As long as you remain our customer or registered user.
- Legal obligations: Certain data must be retained for specific periods under applicable law (e.g., financial transaction records).
- Analytical or historical purposes: We retain some data in an anonymized or aggregated form for long-term statistical analysis, but this does not allow you to be personally identified.
Once the retention period ends, your data will be securely deleted or anonymized.
